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Polices

Payment
Buyers can pay with credit and debit cards, PayPal, and other international payment methods. 100% of payment must be received before your order is processed or proofs created.


Shipping
Items will be shipped upon completion. Shipping is guaranteed within 7-10 business days, but usually much sooner! If you need your order by a certain date email me before purchase to make sure I know and can get it to you in time.
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When free shipping is being offered, all cups will be shipped USPS First Class and all decals will be sent without tracking and sent regular snail mail with a stamp. Please note that if you choose this shipping option I am not responsible for lost orders nor will they be replaced. When you choose FREE SHIPPING you assume all responsibility.
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All decal items are shipped using USPS First Class Mail, all WITH tracking.
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All cups are sent via Priority mail (with tracking) to avoid over-handling. If you would prefer a ground shipping rate, please let me know before ordering.
If your shipping charges are overcharged by $2 or more you will be refunded the overage for your shipping. Shipping costs are generated to cover the cost of actual shipment, due to the varying sizes and weights of AubsAndN's items it is difficult to price, I do my best to keep it as actual shipping costs.
Please allow 24-48 hours for tracking to update before contacting.
Please verify your shipping address is correct, I am not responsible for items shipped to the wrong address.
Refunds and Exchanges
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Due to the nature of the items listed in the shop no refunds will be issued. If you are unhappy with your purchase, I will do everything in my power to make you happy. Please read the details carefully on the listing before purchasing your item. Measurements should be taken to ensure proper fitting of vinyl decal and photo sizes. If you wish to purchase a size not listed, just email me and I will create a custom listing for you!
Items damaged in shipping will need to be reported withing 24 hours of arrival with photos of the packing and the item before a replacement item is made.
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I AM NOT RESPONSIBLE FOR REPLACING A DECAL THAT HAS BEEN IMPROPERLY APPLIED. Air bubbles are a result of improper application, if you have trouble applying your decal and it is beyond help, I am happy to set up a custom listing to replace it. Please take your time when applying and ensure that the vinyl is stuck to the smooth surface before removing the transfer paper :).
Additional Policies and FAQs
100% Happiness Guarantee!
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I reserve the right to use CUSTOM ORDERS that I have created as examples and/or use for new listings. If you do not want your item to be used in photo examples on FB & IG, or turned into a listing please let me know in advance!